Shipping policy

Shipping & Crafting

The Artisan Process

All handbags are crafted from full‑grain vegetable‑tanned leather and hand‑painted to your selected colors and finish details. Each bag is made to order and created as a unique, one‑of‑one item.

Crafting Timeline

Quality takes time. Please allow 2–6 weeks for your bag to be crafted and the hand-painted details to cure properly. Orders are processed on business days (Monday–Friday).

How will my package be shipped?

All bags are shipped exclusively via UPS. To ensure your order arrives safely, a Signature is Required upon delivery. We offer complimentary shipping within the U.S.

When will my package arrive?

Once the crafting process is complete, shipping takes 3–5 business days depending on your location. You will receive a shipment confirmation via email with tracking information as soon as your package is with UPS.

I have not received my package, what should I do?

If your order hasn’t arrived within 7 days of receiving your tracking number, please contact me immediately so I can assist you.

Do you deliver to PO boxes?

UPS requires a physical signature for delivery; we are unable to ship to PO boxes. Please provide a residential or business address at checkout.